1. Business Information

Store Name: SULTANIA LIGHT HOUSE
Address: Arora Mian Khan Post Office, Basirpur, Tehsil Depalpur, District Okara, Pakistan
📞 Phone: 0316-6748926
📧 Email: sultanialight@gmail.com

2. Orders & Payments

  • Orders can be placed via phone, WhatsApp, email, or in-store.

  • All orders are subject to product availability and confirmation.

  • We accept Cash on Delivery (COD), EasyPaisa, JazzCash, and Bank Transfer.

  • Full payment may be required for large or custom orders.


3. Product Information

We strive to provide accurate product details, but:

  • Colors and sizes may appear slightly different due to screen/display settings.

  • Product availability and pricing may change without prior notice.

  • We reserve the right to correct errors in listings, prices, and product information.


4. Shipping & Delivery

  • Orders are shipped across Pakistan via trusted courier services.

  • Delivery times are estimates and may vary.

  • Shipping fees are confirmed at the time of order.

  • We are not responsible for courier delays or issues once the product has been dispatched.


For full shipping details, please refer to our Shipping Policy.

5. Returns & Refunds

  • Returns are accepted within 7 days for eligible items (unopened, unused, and in original condition).

  • Refunds are processed after inspection and approval.

  • Custom and installed items are not eligible for return.

  • Delivery charges are non-refundable unless the item was incorrect or damaged.


Please refer to our Refund & Return Policy for full terms.

6. Warranty

  • Most products come with a 6-month to 1-year warranty, depending on the item.

  • Warranty covers manufacturing defects only—not physical damage, water damage, or mishandling.


7. Use of Products

  • Our lighting products are intended for standard residential or commercial use.

  • Installation should be carried out by a qualified electrician to avoid damage or injury.

  • We are not liable for accidents or damage caused by improper use or installation.


8. Intellectual Property

All logos, images, product designs, and brand materials are the property of SULTANIA LIGHT HOUSE and may not be used or copied without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our products or services.

10. Changes to Terms

SULTANIA LIGHT HOUSE reserves the right to update these Terms & Conditions at any time. Updates will be posted or communicated directly where necessary.

11. Contact Us

For any questions about these terms, please contact us:

📞 0316-6748926
 📧 sultanialight@gmail.com
 🏠 Arora Mian Khan Post Office, Basirpur, Tehsil Depalpur, District Okara, Pakistan